Timber Privacy Policy

Last Updated: 12/30/25

This Privacy Policy explains how Timber (“Timber,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our services, including signing up by texting START to a Timber phone number or interacting with our website.

Timber is owned and operated by GROW Marketing LLC and sponsored by iDRY LLC.

By using Timber, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Mobile phone number

  • Name (if provided via SMS or workflow)

  • ZIP code or location information

  • Buyer or seller category selections

  • SMS message content exchanged with Timber

b. Automatically Collected Information

  • Message timestamps and delivery status

  • Interaction history with workflows

  • Basic device and carrier metadata (as provided by SMS platforms)

We do not collect payment information at this time.

2. How We Use Your Information

We use collected information to:

  • Operate and improve the Timber matching service

  • Send and receive SMS messages related to your participation

  • Match buyers and sellers by category and location

  • Provide support and respond to inquiries

  • Monitor quality, performance, and abuse prevention

  • Comply with legal and carrier requirements

We do not sell your personal information.

3. SMS Communications

By texting START to Timber, you consent to receive SMS messages related to the Service.

  • Message frequency varies

  • Standard message and data rates may apply

  • You may opt out at any time by replying STOP

  • Reply HELP for assistance

SMS conversations may be logged and reviewed for quality control, analytics, and system improvement.

4. Sharing of Information

We may share your information only in the following limited circumstances:

  • With other Timber users when a match is made (e.g., name or phone number, if and when disclosed)

  • With service providers who help operate SMS, hosting, analytics, or infrastructure

  • If required by law, subpoena, or legal process

  • To protect rights and safety of Timber, users, or the public

We do not share personal data with advertisers or data brokers.

5. Marketplace Disclaimer

Timber is a matchmaking platform only.

We do not verify users, inspect goods, handle payments, or participate in transactions. Any information shared between buyers and sellers is done at the users’ discretion and risk.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Operate the Service

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our Terms and Conditions

You may request deletion of your data, subject to legal and operational requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted via SMS or the internet.

8. Your Rights and Choices

You have the right to:

  • Opt out of SMS communications at any time

  • Request access to or deletion of your personal data

  • Correct inaccurate information

To make a request, contact us using the information below.

9. Children’s Privacy

Timber is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Timber website with a revised “Last Updated” date.

Continued use of the Service constitutes acceptance of the updated policy.

11. Contact Information

For questions or requests regarding this Privacy Policy, contact:

GROW Marketing LLC
Owner and Operator of Timber
Email: support@start-timber.com
Website: www.start-timber.com