Privacy Policy

Timber by iDRY LLC

Last updated: February 2026

iDRY LLC (“we,” “us,” or “our”) operates the Timber service, which connects buyers and sellers in the wood products industry via SMS and web-based tools. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you use Timber:

Contact information: name, mobile phone number, email address

Location data: ZIP code, city, or region

Service preferences: buyer/seller status, product or service categories

Message data: SMS content sent to or from Timber

Technical data: IP address, browser type, device type

Usage data: interactions with our website, forms, and SMS workflows

2. How We Use Your Information

We use collected information to:

Provide and operate the Timber service

Match buyers and sellers

Send transactional and service-related SMS messages

Respond to inquiries and support requests

Improve platform performance and user experience

Maintain security, compliance, and fraud prevention

We do not sell personal information.

3. SMS Opt-In & Messaging Details

By opting in to receive SMS messages from Timber by iDRY LLC, you agree to receive text messages related to:

Buyer and seller match notifications

Account updates

Service and platform communications

Message frequency varies based on user activity.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For help, reply HELP.

Consent to receive SMS messages is not a condition of purchase or service use.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic

Improve functionality and performance

Track form submissions and conversions

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure servers and encrypted data transmission

Limited access to personal data

Ongoing monitoring for unauthorized access

No method of transmission is 100% secure, but we take commercially reasonable steps to protect your data.

6. User Rights & Choices

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Opt out of SMS communications at any time

Request information about how your data is used

Requests can be made by contacting us using the information below.

7. Mobile Information Sharing Statement (Carrier Required)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is limited to service providers who assist in delivering the Timber service and are contractually obligated to protect your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

iDRY LLC
Email: [email protected]
Website: https://idrywood.com